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The national median salary for Insurance Claims and Policy Processing Clerks is $49,234 per year ($23.67/hr) according to the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey, May 2025. The middle 50% of earners make between $44,283 and $60,486 annually. Top earners at the 90th percentile reach $73,590 per year. There are approximately 214,260 insurance claims and policy processing clerks employed in the United States.
About This Role
BLS Standard Occupational Classification 2018
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
Career Outlook
BLS Employment Projections · 2024-2034
10-year growth
-3.7%
Slower than average
Annual openings
20K
per year, on avg
Workforce today
257K
as of 2024
Why those openings exist
0% from new growth100% from people leaving the role
Most openings come from replacement, not growth. Retention matters more than recruiting here.
Typical entry requirements
Education
High school diploma or equivalent
Experience
None
On-the-job training
Moderate-term on-the-job training
Industry Wage Breakdown
Top 5 industries by employment · median annual wage, sector-specific
Industry
Workforce
Median Pay
Agencies, Brokerages, and Other Insurance Related Activities
NAICS 524200
95K
$48,930
Insurance Carriers
NAICS 524100
74K
$50,800
Management of Companies and Enterprises
NAICS 551100
7K
$50,200
Offices of Physicians
NAICS 621100
5K
$45,900
Office Administrative Services
NAICS 561100
3K
$46,290
Wage range across top 5 industries: $45,900 to $50,800 (11% spread)
Wage Percentiles
Hourly & annualized (2,080 hours)
Percentile
Hourly Rate
Annual Salary
P10
$18.06
$37,565
P25
$21.29
$44,283
P50MEDIAN
$23.67
$49,234
P75
$29.08
$60,486
P90
$35.38
$73,590
Market Context Signal
JOLTS · other sector
Active
Openings Rate
3.4%
Quits Rate
2.0%
The labor market rebounded in March: hires jumped to 5.6M (+655K) and separations rose to 5.4M (+356K), both more than offsetting February's drop. Job openings held at 6.9M. Quits ticked to 2.0%.
Frequently Asked Questions
What is the average insurance claims and policy processing clerks salary?
The national median salary for Insurance Claims and Policy Processing Clerks is $49,234 per year ($23.67/hr) according to BLS OEWS May 2025 data. The middle 50% earn between $44,283 and $60,486 annually.
How much do top-earning insurance claims and policy processing clerks make?
The 90th percentile salary for Insurance Claims and Policy Processing Clerks is $73,590 per year ($35.38/hr). The 75th percentile is $60,486 per year.
What is the entry-level salary for insurance claims and policy processing clerks?
Entry-level Insurance Claims and Policy Processing Clerks (10th percentile) earn approximately $37,565 per year ($18.06/hr). The 25th percentile is $44,283 per year.
Wage figures on this page come from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment & Wage Statistics (OEWS) survey, May 2025 release. OEWS surveys roughly 1.1 million establishments annually. It is the most comprehensive employer-reported wage dataset in the United States.
P10 through P90 percentiles represent the wage distribution across all surveyed employers (not self-reported by workers). Geographic adjustments use BLS-derived cost multipliers calibrated from regional wage variation.
Wages are estimates. Individual compensation depends on experience, education, employer size, industry, and negotiation. Use this as benchmark context, not absolute ground truth.
CompSignal is a free labor market intelligence tool built for HR, compensation, and talent acquisition teams. We make BLS data, the same primary source Mercer and Radford cross-reference in their paid surveys, searchable and actionable without an enterprise subscription.
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