SOC 43-4051 · National · May 2024 OEWS Data
The national median salary for Customer Service Representatives is $42,827 per year ($20.59/hr) according to the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey, May 2024. The middle 50% of earners make between $35,963 and $50,149 annually. Top earners at the 90th percentile reach $62,733 per year. There are approximately 2,725,930 customer service representatives employed in the United States.
| Percentile | Hourly Rate | Annual Salary |
|---|---|---|
| P10 | $14.75 | $30,680 |
| P25 | $17.29 | $35,963 |
| P50MEDIAN | $20.59 | $42,827 |
| P75 | $24.11 | $50,149 |
| P90 | $30.16 | $62,733 |
The overall labor market contracted slightly in February: 5.0M separations vs 4.8M hires. Hiring rate hit 3.1%, the lowest since April 2020. The "Great Stay" persists with quits at 1.9% for 8 consecutive months.
The national median salary for Customer Service Representatives is $42,827 per year ($20.59/hr) according to BLS OEWS May 2024 data. The middle 50% earn between $35,963 and $50,149 annually.
The 90th percentile salary for Customer Service Representatives is $62,733 per year ($30.16/hr). The 75th percentile is $50,149 per year.
Entry-level Customer Service Representatives (10th percentile) earn approximately $30,680 per year ($14.75/hr). The 25th percentile is $35,963 per year.
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