Customer Service Representatives Salary in North Carolina
SOC 43-4051 · North Carolina · BLS OEWS May 2024
The median salary for Customer Service Representatives in North Carolina is $39,541 per year ($19.01/hr). This is 7.7% lower than the national median of $42,827. The middle 50% earn between $34,258 and $47,840 annually. Top earners at the 90th percentile reach $59,093.
Wage Percentiles: North Carolina
| Percentile | Hourly Rate | Annual Salary | vs National |
|---|---|---|---|
| P10 | $13.87 | $28,850 | -6.0% |
| P25 | $16.47 | $34,258 | -4.7% |
| P50MEDIAN | $19.01 | $39,541 | -7.7% |
| P75 | $23.00 | $47,840 | -4.6% |
| P90 | $28.41 | $59,093 | -5.8% |
Market Context Signal
The overall labor market contracted slightly in February: 5.0M separations vs 4.8M hires. Hiring rate hit 3.1%, the lowest since April 2020. The "Great Stay" persists with quits at 1.9% for 8 consecutive months.
Frequently Asked Questions
What is the median customer service representatives salary in North Carolina?
The median (P50) annual salary for Customer Service Representatives in North Carolina is approximately $39,541, based on BLS OEWS May 2024 data adjusted for regional cost factors. This is 7.7% lower than the national median of $42,827.
What is the salary range for entry-level customer service representatives in North Carolina?
Entry-level Customer Service Representatives (10th percentile) in North Carolina earn approximately $28,850 per year. The 25th percentile is $34,258. Top earners (90th percentile) reach $59,093.
How does North Carolina compare to the national average for customer service representatives?
North Carolina pays 7.7% lower than the national average. The national P50 is $42,827 vs $39,541 in North Carolina. Based on BLS national data adjusted for regional cost factors.
Customer Service Representatives Salary by Location
Other Roles in North Carolina
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