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Telephone Operators Salary in Cleveland

SOC 43-2021 · Cleveland, OH · BLS OEWS May 2024

Median Annual Salary
$38,459
$18.49/hr
1.7% lower than the US national median ($39,125)
Verified BLS OEWS data · Updated Apr 3, 2025
Source: BLS OEWS · Published Apr 2, 2025
Next refresh: May 15, 2026
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The median salary for Telephone Operators in Cleveland is $38,459 per year ($18.49/hr). This is 1.7% lower than the national median of $39,125.

About This Role

BLS Standard Occupational Classification 2018

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

Wage Percentiles: Cleveland

Hourly & annualized (2,080 hours) · BLS metro data
PercentileHourly RateAnnual Salaryvs National
P50 MEDIAN$18.49$38,459-1.7%
P10$16.79$34,923--
P25$18.28$38,022--
P75$18.78$39,062--
P90$21.57$44,866--
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Career Outlook

BLS Employment Projections · 2024-2034
10-year growth
-27.5%
Much slower than average
Annual openings
300
per year, on avg
Workforce today
4K
as of 2024
Why those openings exist
0% from new growth100% from people leaving the role
Most openings come from replacement, not growth. Retention matters more than recruiting here.
Typical entry requirements
Education
High school diploma or equivalent
Experience
None
On-the-job training
Short-term on-the-job training

Industry Wage Breakdown

Top 2 industries by employment · median annual wage, sector-specific
IndustryWorkforce Median Pay
General Medical and Surgical Hospitals
NAICS 622100
1K$40,670
Offices of Physicians
NAICS 621100
760$36,070
Wage range across top 5 industries: $36,070 to $40,670 (13% spread)
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Frequently Asked Questions

What is the median telephone operators salary in Cleveland?

The median (P50) annual salary for Telephone Operators in Cleveland is approximately $38,459, based on BLS OEWS May 2024 data. This is 1.7% lower than the national median of $39,125. For the full P10–P90 breakdown and market context, open CompSignal.

Related Roles in Cleveland

Same sector, top 5 by employment
Customer Service Representatives43-4051View salary →Office Clerks, General43-9061View salary →Secretaries and Administrative Assistants, Except Legal, Medical, and Executive43-6014View salary →First-Line Supervisors of Office and Administrative Support Workers43-1011View salary →Bookkeeping, Accounting, and Auditing Clerks43-3031View salary →Browse all 755+ occupations →
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About This Data

Wage figures on this page come from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment & Wage Statistics (OEWS) survey, May 2024 release. OEWS surveys roughly 1.1 million establishments annually. It is the most comprehensive employer-reported wage dataset in the United States.

P10 through P90 percentiles represent the wage distribution across all surveyed employers (not self-reported by workers). Geographic adjustments use BLS-derived cost multipliers calibrated from regional wage variation.

Wages are estimates. Individual compensation depends on experience, education, employer size, industry, and negotiation. Use this as benchmark context, not absolute ground truth.

Next OEWS release: May 15, 2026Verify on BLS.gov →

About CompSignal

CompSignal is a free labor market intelligence tool built for HR, compensation, and talent acquisition teams. We make BLS data, the same primary source Mercer and Radford cross-reference in their paid surveys, searchable and actionable without an enterprise subscription.

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