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Computer User Support Specialists Salary - BLS OEWS Wage Benchmarks

SOC 15-1232 · National · May 2025 OEWS Data

Median Annual Salary
$61,859
$29.74/hr
Verified BLS OEWS data · Updated May 18, 2026

Is this a competitive Computer User Support Specialists salary in 2026?

Based on BLS OEWS wage percentiles, JOLTS June 2026 demand signals, and ECI Q2 2026 wage growth.

$Competitive · ~P50
P10$41K
P25$49K
P50$62K
P75$79K
P90$101K
Drag the dot or type an amount above.
Demand: COOLING. Demand is cooling -- tech openings are at 3.1% and easing (JOLTS, June 2026). Employers have more leverage, so the median (or slightly below) is competitive; you do not need to stretch.
📈
Merit budget: Wages in information & tech are rising about 2.9% a year (BLS ECI, Q2 2026). Budget a 2.5-3.0% merit increase to hold this role at market.
Our read
For a competitive 2026 offer, target $61,859 to $79,040 (market median to the 75th percentile). The median is plenty in this softer market.
Figures are market benchmarks from the U.S. Bureau of Labor Statistics; apply professional judgment before making pay decisions.

How Computer User Support Specialists pay is moving in 2026

Trend, demand, and spread context from BLS OEWS, JOLTS, and ECI

Pay trend

Median pay for this role rose 2.5% between the May 2024 and May 2025 BLS surveys, roughly in line with the 2.9% wage growth of the Information sector (BLS ECI).

Hiring demand · COOLING

the Information sector is running a 3.1% job-openings rate with quits at 1.1% (BLS JOLTS). The openings rate has drifted up from 2.9% to 3.1% over the past quarter.

Pay spread

Top earners (P90) make about 2.5 times what entry-level (P10) workers make in this role. That spread is in the typical range for U.S. occupations; standard 80% to 120% pay bands around the median work well.

What changed recently
  • Aug 4, 2026JOLTS June 2026: sector openings rebounded to 3.1% (up 0.6pp) but remain the lowest of any major sector. Employers keep hiring leverage.
  • Jul 31, 2026ECI Q2 2026: sector wages growing 2.9% per year, down from 3.5% the prior quarter.

Commentary is generated from published BLS figures (OEWS May 2025 vs May 2024, JOLTS June 2026, ECI Q2 2026) and refreshed each release. It is interpretation, not a BLS product.

Source: BLS OEWS · Published May 15, 2026
Next refresh: May 2027
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The national median salary for Computer User Support Specialists is $61,859 per year ($29.74/hr) according to the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey, May 2025. The middle 50% of earners make between $49,005 and $79,040 annually. Top earners at the 90th percentile reach $100,547 per year. There are approximately 717,190 computer user support specialists employed in the United States.

About This Role

BLS Standard Occupational Classification 2018

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Career Outlook

BLS Employment Projections · 2024-2034
10-year growth
-3.7%
Slower than average
Annual openings
41K
per year, on avg
Workforce today
730K
as of 2024
Why those openings exist
0% from new growth100% from people leaving the role
Most openings come from replacement, not growth. Retention matters more than recruiting here.
Typical entry requirements
Education
Some college, no degree
Experience
None
On-the-job training
Moderate-term on-the-job training

Industry Wage Breakdown

Top 5 industries by employment · median annual wage, sector-specific
IndustryWorkforce Median Pay
Computer Systems Design and Related Services
NAICS 541500
158K$60,440
Elementary and Secondary Schools
NAICS 611100
43K$57,260
Management of Companies and Enterprises
NAICS 551100
39K$63,890
Software Publishers
NAICS 513200
30K$65,530
Colleges, Universities, and Professional Schools
NAICS 611300
28K$61,310
Wage range across top 5 industries: $57,260 to $65,530 (14% spread)

Wage Percentiles

Hourly & annualized (2,080 hours)
PercentileHourly RateAnnual Salary
P10$19.70$40,976
P25$23.56$49,005
P50MEDIAN$29.74$61,859
P75$38.00$79,040
P90$48.34$100,547

Market Context Signal

JOLTS · tech sector
Cooling
Openings Rate
3.1%
Quits Rate
1.1%

Information sector openings rebounded to 90K in June (+18K), rate 3.1% -- still the lowest of any major sector. Quits eased to 1.1%. Tech hiring demand stays soft and employers retain leverage.

Frequently Asked Questions

What is the average computer user support specialists salary?

The national median salary for Computer User Support Specialists is $61,859 per year ($29.74/hr) according to BLS OEWS May 2025 data. The middle 50% earn between $49,005 and $79,040 annually.

How much do top-earning computer user support specialists make?

The 90th percentile salary for Computer User Support Specialists is $100,547 per year ($48.34/hr). The 75th percentile is $79,040 per year.

What is the entry-level salary for computer user support specialists?

Entry-level Computer User Support Specialists (10th percentile) earn approximately $40,976 per year ($19.70/hr). The 25th percentile is $49,005 per year.

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Computer User Support Specialists Salary by State

Top 5 states by employment
California74,490 workersTexas72,030 workersFlorida51,220 workersNew York39,100 workersPennsylvania30,560 workers

About This Data

Wage figures on this page come from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment & Wage Statistics (OEWS) survey, May 2025 release. OEWS surveys roughly 1.1 million establishments annually. It is the most comprehensive employer-reported wage dataset in the United States.

P10 through P90 percentiles represent the wage distribution across all surveyed employers (not self-reported by workers). Geographic adjustments use BLS-derived cost multipliers calibrated from regional wage variation.

Wages are estimates. Individual compensation depends on experience, education, employer size, industry, and negotiation. Use this as benchmark context, not absolute ground truth.

Next OEWS release: May 2027Verify on BLS.gov →

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