Computer User Support Specialists Salary - BLS OEWS Wage Benchmarks
SOC 15-1232 · National · May 2025 OEWS Data
Median Annual Salary
$61,859
$29.74/hr
Verified BLS OEWS data · Updated May 18, 2026
Source: BLS OEWS · Published May 15, 2026
Next refresh: May 2027
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The national median salary for Computer User Support Specialists is $61,859 per year ($29.74/hr) according to the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey, May 2025. The middle 50% of earners make between $49,005 and $79,040 annually. Top earners at the 90th percentile reach $100,547 per year. There are approximately 717,190 computer user support specialists employed in the United States.
About This Role
BLS Standard Occupational Classification 2018
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Career Outlook
BLS Employment Projections · 2024-2034
10-year growth
-3.7%
Slower than average
Annual openings
41K
per year, on avg
Workforce today
730K
as of 2024
Why those openings exist
0% from new growth100% from people leaving the role
Most openings come from replacement, not growth. Retention matters more than recruiting here.
Typical entry requirements
Education
Some college, no degree
Experience
None
On-the-job training
Moderate-term on-the-job training
Industry Wage Breakdown
Top 5 industries by employment · median annual wage, sector-specific
Industry
Workforce
Median Pay
Computer Systems Design and Related Services
NAICS 541500
158K
$60,440
Elementary and Secondary Schools
NAICS 611100
43K
$57,260
Management of Companies and Enterprises
NAICS 551100
39K
$63,890
Software Publishers
NAICS 513200
30K
$65,530
Colleges, Universities, and Professional Schools
NAICS 611300
28K
$61,310
Wage range across top 5 industries: $57,260 to $65,530 (14% spread)
Wage Percentiles
Hourly & annualized (2,080 hours)
Percentile
Hourly Rate
Annual Salary
P10
$19.70
$40,976
P25
$23.56
$49,005
P50MEDIAN
$29.74
$61,859
P75
$38.00
$79,040
P90
$48.34
$100,547
Market Context Signal
JOLTS · tech sector
Cooling
Openings Rate
2.8%
Quits Rate
1.1%
Information sector openings held flat at 81K in March, but layoffs jumped to 66K (+13K, rate 2.4%) -- the highest layoff rate among major sectors. Quit rates dropped to 1.1%. Tech employers retain maximum leverage; cuts continue in pockets.
Frequently Asked Questions
What is the average computer user support specialists salary?
The national median salary for Computer User Support Specialists is $61,859 per year ($29.74/hr) according to BLS OEWS May 2025 data. The middle 50% earn between $49,005 and $79,040 annually.
How much do top-earning computer user support specialists make?
The 90th percentile salary for Computer User Support Specialists is $100,547 per year ($48.34/hr). The 75th percentile is $79,040 per year.
What is the entry-level salary for computer user support specialists?
Entry-level Computer User Support Specialists (10th percentile) earn approximately $40,976 per year ($19.70/hr). The 25th percentile is $49,005 per year.
Wage figures on this page come from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment & Wage Statistics (OEWS) survey, May 2025 release. OEWS surveys roughly 1.1 million establishments annually. It is the most comprehensive employer-reported wage dataset in the United States.
P10 through P90 percentiles represent the wage distribution across all surveyed employers (not self-reported by workers). Geographic adjustments use BLS-derived cost multipliers calibrated from regional wage variation.
Wages are estimates. Individual compensation depends on experience, education, employer size, industry, and negotiation. Use this as benchmark context, not absolute ground truth.
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