Computer User Support Specialists Salary - BLS OEWS Wage Benchmarks
SOC 15-1232 · National · May 2024 OEWS Data
Median Annual Salary
$60,341
$29.01/hr
Verified BLS OEWS data · Updated Apr 3, 2025
Source: BLS OEWS · Published Apr 2, 2025
Next refresh: May 15, 2026
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The national median salary for Computer User Support Specialists is $60,341 per year ($29.01/hr) according to the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey, May 2024. The middle 50% of earners make between $47,570 and $77,002 annually. Top earners at the 90th percentile reach $98,010 per year. There are approximately 697,210 computer user support specialists employed in the United States.
About This Role
BLS Standard Occupational Classification 2018
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Career Outlook
BLS Employment Projections · 2024-2034
10-year growth
-3.7%
Slower than average
Annual openings
41K
per year, on avg
Workforce today
730K
as of 2024
Why those openings exist
0% from new growth100% from people leaving the role
Most openings come from replacement, not growth. Retention matters more than recruiting here.
Typical entry requirements
Education
Some college, no degree
Experience
None
On-the-job training
Moderate-term on-the-job training
Industry Wage Breakdown
Top 5 industries by employment · median annual wage, sector-specific
Industry
Workforce
Median Pay
Computer Systems Design and Related Services
NAICS 541500
157K
$58,900
Elementary and Secondary Schools
NAICS 611100
42K
$54,300
Management of Companies and Enterprises
NAICS 551100
38K
$62,370
Employment Services
NAICS 561300
33K
$49,820
Software Publishers
NAICS 513200
29K
$65,410
Wage range across top 5 industries: $49,820 to $65,410 (31% spread)
Wage Percentiles
Hourly & annualized (2,080 hours)
Percentile
Hourly Rate
Annual Salary
P10
$18.65
$38,792
P25
$22.87
$47,570
P50MEDIAN
$29.01
$60,341
P75
$37.02
$77,002
P90
$47.12
$98,010
Market Context Signal
JOLTS · tech sector
Cooling
Openings Rate
2.8%
Quits Rate
1.1%
Information sector openings held flat at 81K in March, but layoffs jumped to 66K (+13K, rate 2.4%) -- the highest layoff rate among major sectors. Quit rates dropped to 1.1%. Tech employers retain maximum leverage; cuts continue in pockets.
Frequently Asked Questions
What is the average computer user support specialists salary?
The national median salary for Computer User Support Specialists is $60,341 per year ($29.01/hr) according to BLS OEWS May 2024 data. The middle 50% earn between $47,570 and $77,002 annually.
How much do top-earning computer user support specialists make?
The 90th percentile salary for Computer User Support Specialists is $98,010 per year ($47.12/hr). The 75th percentile is $77,002 per year.
What is the entry-level salary for computer user support specialists?
Entry-level Computer User Support Specialists (10th percentile) earn approximately $38,792 per year ($18.65/hr). The 25th percentile is $47,570 per year.
Wage figures on this page come from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment & Wage Statistics (OEWS) survey, May 2024 release. OEWS surveys roughly 1.1 million establishments annually. It is the most comprehensive employer-reported wage dataset in the United States.
P10 through P90 percentiles represent the wage distribution across all surveyed employers (not self-reported by workers). Geographic adjustments use BLS-derived cost multipliers calibrated from regional wage variation.
Wages are estimates. Individual compensation depends on experience, education, employer size, industry, and negotiation. Use this as benchmark context, not absolute ground truth.
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